Knowledgebase
What Are The Default Email Settings
This article is intended for CHI clients only.
Generic Email Client Settings for clients who are using CHI Mail:
Below you will find the generic and default settings for your account. You will need to modify your settings below depending on the domain for your account. These settings are specifically designed for domains pointing to WestHost Nameservers as indicated below:
Protocol: POP3
Server/Hostname/Address: chimail.westhost.com
Username: you@yourdomain.com (Your email address in all lowercase)
Password: Your Password for the email account (Can be reset in CHI)
Incoming Port: 110
Outgoing Port: 25 (not recommended), 587, 8025
Outgoing Server Requires Authentication: Enabled
SSL: Disabled
Secure Password Authentication: No
Protocol: POP3 with SSL
Server/Hostname/Address: chimail.westhost.com
Username: you@yourdomain.com (Enter your email address in all lowercase)
Password: Your Password for the email account (Can be reset in CHI)
Incoming Port: 995
Outgoing Port: 465
Outgoing Server Requires Authentication: Enabled
SSL: Enabled
Secure Password Authentication: No
Protocol: IMAP
Server/Hostname/Address: chimail.westhost.com
Username: you@yourdomain.com (Enter your email address in all lowercase)
Password: Your Password for the email account (Can be reset in CHI)
Incoming Port: 143
Outgoing Port: 25 (not recommended), 587, 8025
Outgoing Server Requires Authentication: Enabled
SSL: Disabled
Secure Password Authentication: No
Protocol: IMAP with SSL
Server/Hostname/Address: chimail.westhost.com
Username: you@yourdomain.com (Enter your email address in all lowercase)
Password: Your Password for the email account (Can be reset in CHI)
Incoming Port: 993
Outgoing Port: 465
Outgoing Server Requires Authentication: Enabled
SSL: Enabled
Secure Password Authentication: No
Please note that the IMAP function must be enabled on your email account on the actual server before it can be used. IMAP is included with most hosting packages from WestHost. To enable this or to confirm your package options, please begin a chat or submit a ticket to the Technical Support Team.
If you encounter any errors or have questions about this process, please contact our Technical Support Team. We are happy to help you with any issues you may experience.
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