In this section, we will detail the default email settings used for our hosted email service. Webmail Access: Go to https://chimail.westhost.com/ Click Login in the top menu Below are the default settings for your account. You will need to modify the ...

Default Email settings for StackCP hosted emails

This section will detail how to set up the StackCP email address on Apple Mail on a Mac computer. The Stackcp email uses the Auto-discover feature and below are the steps to help guide you through the setup process. 1. Open the “Mail” app. 2. In the ...

How to set up StackCP Email in Mail for Mac

In this guide we go through the steps to add your email address onto your Apple mobile phone, Tablet or IOS device. This guide is designed to assist you configure a mail client to access an email address. A mail client lets you access your email ...

How to set up StackCP Email addresses on Apple phone and iOS devices

In this section, we will detail how to use the email accounts that you have set up within the CHI account on your Android phone. This document uses screenshots to show you the necessary steps of setting up an email account through the Gmail app. The ...

How to setup StackCP email accounts on an Android mobile phone

The StackCP mail platform has several limits in place in order to protect the reputation of the mail platform and prevent large quantities of spam emails being sent. New Mailbox Limit When a new mailbox has been set up, the sending is limited to 50 ...

What are the limits on the StackCP mail platform?

In this guide, we will go through the process of sending emails from your Stackmail mailbox using Gmail as an SMTP (Simple Mail Transfer Protocol) client. This enables you to harness the power and convenience of Gmail, while keeping us as your email ...

How to send Email from your Stackmail account using Gmail

Sender Policy Framework (SPF) records help to reduce the chance of your domain being spoofed in spam messages. It can also increase the deliverability of e-mail to external providers such as Gmail and Outlook who require authentication for emails. We ...

What is a SPF record and can I add one to my domain name?

In this section, we will detail the ways to log into your StackCP email address through Webmail. Login via Webmail directly:1. Log in to webmail at https://www.stackmail.com/ Here you will be prompted for your email address and your email password. ...

How to log into Webmail for StackCP Hosted email address

In this section, we will list the steps you can follow change your StackCP email address's password. You can change it through your Westhost CHI account, through the StackCP area, or through the Webmail interface if you can access this already. How ...

How to change your Email Mailbox Password

Email forwarding is when an email is sent to an email address and is then automatically forwarded on to another email address. There are two types of email forwarding: Individual email forwarding: This lets you create an email address that will ...

How to set up Email Forwarding for StackCP email

The purpose of DKIM is to check that an email is really from the domain or sender that it said it was sent from and if it has been altered in any way in transit. DKIM, like SPF, enables a specific aspect of the email sending process to be ...

What is a DKIM record and how to add it to your email.

Setting up your mailbox in Outlook is quick and easy. The StackCP mail system is able to make use of 'autodiscover' technology, which means that most cases, Microsoft Outlook can set up your account for you with only an email address and a password. ...

How to setup your email in Outlook

This article will help you update your MX record if your domain DNS control is with us currently. If your DNS is controlled elsewhere, please see the following article: https://www.westhost.com/knowledgebase/article/what-are-westhost-mx-records/ You ...

How to update my MX record

If you have DNS control with another provider and need to update your MX records you will need to use the following records: MX Records Priority - 10 Host – Your domain (IE test 1234.com) Goes to – mx.stackmail.com TTL – 1 minute TXT Records Name – ...

What are Westhost MX records 

You play a crucial role in the ongoing migration of our Email Hosting service to the new and enhanced platform called StackCP. Below, you'll find a complete set of instructions to ensure a seamless transition and uninterrupted access to your email ...

Ultimate Guide to Email Hosting Migration to StackCP

In this guide we go through the steps to setup your email address onto your Apple mobile phone, Tablet or IOS device using Outlook. This guide is designed to assist you setup a mail client to access an email address. A mail client lets you access ...

How to setup StackCP Email addresses on Apple iPhone and iOS devices using Outlook

In this guide we go through the steps to update your current email address onto your Apple mobile phone, Tablet or IOS device using Outlook. This guide is designed to assist you modify a mail client to access an email address. A mail client lets you ...

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