Knowledgebase
Managing Your Account and Services
- How To Navigate The Account Tools For cp.westhost.com
- How To Recover Lost Login Information
- How To See The Support Tickets I Have Submitted
- How To Submit A New Support Ticket
- How To Update My Contact Information For My Account
- How To View My Account Information In The WestHost system
- How To View Open Tickets In CHI
- I Have Forgotten My WestHost Password
- How To Merge CHI Accounts
- I Have Lost My Login Details
- What Happens After I Submit A Ticket
- Where Do I View My Contact Information
- How to find Account ID
- Can I Pay For My Account Monthly
- Can I Print A Billing Invoice In cPanel
- Can WestHost Update Information While My Order Processing
- How To Add - Remove A Credit Card
- How To Change The Ownership Of My Account To Another Person
- How To Find Billing Information In cPanel
- How To Find Out What My Hosting Plan Includes
- How To Pay An Invoice
- How To Pay for An Open Invoice
- How To Pay With PayPal
- How To Update My Credit Card Information
- How To View My invoices
- If I Cancel My Account Can I Reactivate It
- I Received An Email That Says 0.00 Is Due
- My Account Renewed But I Want To Cancel And Get A Refund
- Why Is My Account Upgrade Being Considered A Downgrade Instead
- Why Was I Not Informed That My Services Were Overdue
- How To Update Credit Card Information
- Can I Get A Refund
- How To Buy A Shared Hosting Package
- How To Know The Expiration Date For My Services
- How To Manage Packages - Renewals
- How To Manage Renewal Settings
- How To Manually Renew An Expiring Service
- How To Resolve The Charge Declined Error Message
- How To View Payments - Billing
- If I Cancel My Account Can It Be Reactivated
- How Do I Turn Off The Service Renewal Text Messages
- How To Change My Billing Cycle
- How To Pay With PayPal When Placing An Order
- How To Upgrade A Shared Hosting Package
- Can I Pay In Advance
- How Do I Cancel My Services
- How Is Billing Handled
- How To Update My Credit Card On file
- Charge Declined Error Message When Ordering A Service
- Can I Get A Refund If I Cancel After The First 30 Days
- When Is Automatic Billing Processed
- How To Upgrade My Reseller Account
- How To Access The WestHost Dedicated Billing Control Panel
- How To Add Hardware - Features To A Managed Dedicated Server
- Can I Change My Billing Cycle
- Does WestHost Automatically Bill My Credit Card
- How To Make A Payment
- How To Set Up Automatic Billing
- How To Update My Credit Card In Site Manager
- When Is The Payment For My Hosting Services Due
- Why Am I Being Charged A 3.00 Processing Fee
- What Is The WestHost Verification Policy
- Affiliates Information