Knowledgebase

Two Factor Authentication or 2FA is a two step verification process that provides an extra layer of security for you when accessing your UK2.net account. This additional step will require a passcode, that is either sent to your email address or generated from within your authenticator app, to be entered into the login screen.

2FA provides a higher level of protection for your UK2.net account and the data held within it by reducing the risk of an intruder or attacker gaining access to it. You will also have a login history that will include details such as IP, date and time and if the login attempt was successful or not.

The existing password system already provides a layer of security when logging into your control panel. 2FA is a more secure system because it requires the use of an additional device to verify your identity.

To enable this feature, follow the steps below

1. Login to your account at https://chi.westhost.com 
   
   

2. Navigate to the ‘Account’ person silhouette on the left side of the page and click this:
   
   
   
   

3. Click 'My Account' from the drop down menu.
   
   

4. Click on the ‘2FA Security’ tab on the upper right side of the page:
   
   
   

5. On the next page you will be given the option to setup 2FA by clicking the 'Change' button as shown below:
   

1. Once you have followed the steps above and clicked the 'Change' button, you will be asked to 'Save' the configuration for 2FA to send authentication codes to the email address linked to your CHI account:
   
   
   
2. Once you have clicked 'Save' 2FA will now be setup to send the login codes to the email address associated with your CHI account, as can be seen by this confirmation: