Knowledgebase

1. If Mac Mail has not been set up previously or, if all of the accounts have been removed from Mac Mail, you will be prompted with a New Account setup wizard (Figure 1). Click Continue to start.

   
   (Figure 1 - New Account)

2. General Information (Figure 2):

   
   (Figure 2 - General Information)

   1. Set your Account Type.

      As we offer support for IMAP and POP3, you will need to select the appropriate option in the Account Type field based on what you have installed (POP3 is the default).

   2. Enter a description for the e-mail account in the Account Description field.
   3. Enter the name of the owner of the e-mail account in the Full Name field.
   4. Enter the full e-mail address in the E-mail Address field.
   5. Click the Continue button.
3. Incoming Mail Server (Figure 3):

   
   (Figure 3 - Incoming Mail Server)

   1. Enter your domain name in the Incoming Mail Server field.
   2. Enter your user name for this e-mail in the User Name field.
   3. Enter your password for this e-mail in the Password field.
   4. Click the Continue button.
4. Outgoing Mail Server (Figure 4):

   
   (Figure 4 - Outgoing Mail Server)

   1. Enter your domain name in the Outgoing Mail Server field.
      NOTE: In some cases, Internet Service providers will require you to use a custom outgoing mail server so that they can monitor and control spam. Simply contact your internet service provider to find out if you need to use a custom outgoing mail server. You may also wish to Install Sendmail on an Alternate Port if you are having problems with your internet service provider's outgoing mail server.
   2. Make sure the Use Authentification box is checked.
   3. Enter your user name for this e-mail in the User Name field.
   4. Enter your password for this e-mail in the Password field.
   5. Click the Continue button.
5. If everything was entered correctly, you will see an Account Summary page (Figure 5). Click the Continue button.

   
   (Figure 5 - Account Summary)

6. You will now see a Conclusion page (Figure 6). You can Import Mailboxes or Create Another Account from this page. Click the Done button when you are finished.

   
   (Figure 6 - Conclusion)

Adding a New Account to an Existing Mac Mail Client

1. Open Mac Mail on your computer (Figure 7).

   
   (Figure 7 - Mac Mail)

2. Click on File -> Add Account (Figure 8).

   
   (Figure 8 - Add Account)

3. This will open the New Account Wizard. Follow the steps found above in the Configuring Mac Mail section.

Edit/Modify Existing Account

1. Open Mac Mail on your computer (Figure 7).

   
   (Figure 7 - Mac Mail)

2. From the Mail menu, select Preferences. This will launch the Accounts window (Figure 9).

   
   (Figure 9 - Preferences)

3. Close the window when finished.