Knowledgebase

This article is for cPanel hosting accounts. If you are not sure where your account is located, please check our guide here.

Step 1: Navigate To The Accounts Tab in Settings

 1. If this is the first e-mail account you have set up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.

 2. On the Settings screen, tap Mail, Contacts, and Calendars.

 3. On the Mail screen, under Accounts, tap Add Account.

 4. On the Welcome to Mail screen, tap Other (see Figure 1).

Step 2: Enter your account information using your keypad:

Name: Enter your name as you want it to display on e-mail messages you send.

Address: Enter your e-mail address.

Password: Enter your password for your e-mail account.

Description: Enter a description of this e-mail address. The description is displayed in your e-mail account list on your iPhone.

Step 3: Configure Server Settings

 1. Tap Save

 2. Select POPor IMAP, both will work (see Figure 3).

 3. Enter your Incoming Mail Server information:

• Host Name: Enter your domain name without the "www." before it.

• User Name: Enter your username for your e-mail account.

  The username format needs to be user+domain.com (note that user@domain.com will also work).

• Password: Enter your password for your e-mail account.

 4. Tap Save.

 5. Enter your Outgoing Mail Server (SMTP) information:

• Host Name: Enter your domain name without the "www." before it.

  Some ISPs require you to use their outgoing mail server so they can monitor e-mail spam abuse. You will need to contact your ISP to find out if they require a specific SMTP server to be used, if not, then your domain name without the "www." before it will be your outgoing mail server.

• User Name: Enter your username for your e-mail account.

  The username format will be user+domain.com (note that user@domain.com will also work).

• Password: Enter your password for your e-mail account.

 6. Tap Save.

Step 4: Finishing the Setup of Your E-mail

Before you start to use your new e-mail account, complete the following steps:

Before you try to send mail from your account, check for new mail in your mailbox. If you try to send mail before you have checked for new mail, an error will come up when you try to send the message. This step is only necessary after you have set up your e-mail account for the first time OR if you have changed Internet connections.