After signing in to cPanel, the second scrollbar that you will see under your https://cp.westhost.com/ account is the Account toolbar. This article will include a descriptions that will help you manage your WestHost information.

All these tools work best from the FireFox browser.

Support

Need help? We try to make it easy for you. This tool allows you to review tickets [and their responses] that you've already created and submit new tickets when needed. All responses are transcribed here, though you will also receive an e-mail to the contact address on file whenever we respond back to an inquiry.

Billing

This tool displays your invoices, the credit card on file, and associated services with your account. You can submit payments, update your billing information, or modify/cancel/upgrade services that you have already purchased through this icon.

Contact Information

Moving? Updating your e-mail address? Just make sure to keep the most recent available contact information for you with this tool. Changes go into effect immediately and it's the best way to make sure that WestHost can stay in touch! If you update the contact e-mail address here, you WILL need to connect with that new address to cp.westhost.com afterward.

Change Password(s)

Manage the cp.westhost.com password as well as the cPanel or WHM password for your service with this tool.

Order Services

If you need another hosting account, you can quickly order one from this link. You can purchase shared, cloud, reseller, or dedicated servers from this location. Then you have all your services tied to this single cp.westhost.com account!

Order SSL Certificate

If you need to secure your website(s) then you can order new SSL Certificates through this icon. You will need to submit any "orders" through this link if you have free SSLs included in your package. Otherwise you can choose from a Comodo Positive SSL [$32/year], an Essential SSL [$110/year], or an Essential Wildcard SSL [$160/year]. Please contact Sales with questions about the types of SSL available.

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How To Set Up Automatic Billing

Step 1: Navigate to the section titled Billing & Services.

Step 2: View Services.

Step 3: Identify the service you want to automatically renew.

Step 4: Select “Authorize Auto-Charge”.

Step 5: A pop-up window will display a message to confirm you are authorized to charge the credit card.

Step 6: Select Authorize.

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