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How To Change An Email Forwarder Into Full Email Account


This article is intended for CHI clients only.

  1. Log into https://chi.westhost.com by entering your username and password.
     

  2. In the menu on the left hand side of your screen you will find a  ‘Domains’ tab - click on this tab to see a list of your domains.



  3. Select from your domains the specific domain you want to create an new forwarding email address for by clicking on it.



  4. Click the tab that says ‘Email’.
     

  5. Delete the address that is currently listed under forwarding addresses.



  6. Click “Add A New Email”



  7. Type in the new email address you would like to use under ‘Account name’ (for example: if you would like to use info@example.com)
     

  8. Enter the email password that matches that account, and once again to confirm.
     

  9. Click ‘Save’ and the system will save the new forwarding email address that you have entered.



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